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99From: Thomas Pfeiffer <thomas.pfeiffer@kde.org>
100To: informing about and discussing non-technical community topics
101 <kde-community@kde.org>
102Subject: Re: Telemetry Policy
103Date: Thu, 17 Aug 2017 01:46:48 +0200
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128
129On Mittwoch, 16. August 2017 09:33:02 CEST Valorie Zimmerman wrote:
130> Hi all, Mozilla has done a lot of work on telemetry, and we might be
131> able to use some of their findings. On this page:
132> https://wiki.mozilla.org/Firefox/Data_Collection they break down the
133> data they might possibly collect into four buckets - technical (such
134> as crashes), user interaction, web activity, and sensitive (personal
135> data).
136>
137> This bit might be relevant to our discussion: "Categories 1 & 2
138> (Technical & Interaction data)
139> Pre-Release & Release: Data may default on, provided the data is
140> exclusively in these categories (it cannot be in any other category).
141> In Release, an opt-out must be available for most types of Technical
142> and Interaction data. "
143>
144> I think the entire page might be enlightening to this discussion. I
145> believe our analysis of needs should be more fine-grained, and that
146> some parts of what we need can be "default on" especially for
147> pre-release testing. For releases, we can provide an opt-out.
148
149Hi Valorie,
150Even if opt-out for some data is legally and even morally fine, it does not
151align with the values we communicate to our users:
152Unlike Mozilla's Mission, our Vision mentions privacy explicitly, and we're
153striving to make privacy our USP.
154
155Therefore I agree with others who replied in this thread: We should respect
156privacy unnecessarily much rather than too little.
157
158In the end, of course, it's a matter of how we present this opt-in. If it's an
159option buried in some settings dialog, we might as well not do it at all.
160
161If we, however - like Firefox does -, pfominently present that choice to users
162the first time they run one of our applications or desktop environment and try
163to make clear why that data collection is important for us, I don't see why we
164could not convince a relevant number of users to opt in.
165Sure, we'll get less data than with an opt-out scheme, but let's try it out
166first before we go for the option that carries a significant PR risk.
167
168> Other more sensitive data will need to be opt-in. I think it's a
169> mistake to treat all the data we might want all in the same way.
170
171Content (web activity for Mozilla) and personal information should not be opt-
172anything but not collected at all.
173
174Cheers,
175Thomas